7 Things We Do Better
We are the leaders in Network Services, IT Consulting and Computer Support serving businesses in Alexandria, Arlington, Fairfax and Vienna
- We’ll Answer Your Call in 60 Minutes or Less – Our Guarantee. Our expert technicians will address your computer support problem immediately or call you back in sixty minutes or less. The work is free if we don’t get back to you in that one hour time frame.
- Lightspeed Repair. Your computer network and your time are too important to wait around for computer repair. That’s where our IT support and computer network support services come in. This network support service allows your computer network to be accessed remotely. We’ll dispatch a technician that same business day, if not.
- No Technical Jargon. Your computer support and maintenance questions will be answered clearly. You won’t be made to feel stupid by any technical talk from our IT support specialists.
- 100% Unconditional Satisfaction is Yours – We Guarantee It. Our IT consulting and technology support services will give you the satisfaction you deserve. We’ll go out of our way with our IT management services to make sure you are a satisfied customer.
- We Won’t Surprise You With Bad News. Your network or data will not be damaged, that’s a promise. We will let you know of any potential risks upon evaluation of your computer problem as part of our computer maintenance services. Any significant risks will be addressed with clear explanation as we obtain your authorization before we perform the work. Having your files and data backed up beforehand is another way to go.
- All Projects Completed According to Schedule AND Budget – Guaranteed. We won’t surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. We ARE ethical and know what we’re doing. We guarantee all completed IT support projects to be finished ON TIME and ON BUDGET.
- Invoices Will Be Accurate – Guaranteed. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. There will be no billing surprises since your IT management services bill will be pre-approved by you.